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After-sales Service Platform

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After-sales Service Platform
After-sales Service Platform

These functions are mainly related to vehicle maintenance and service content, the following is a brief description:

Service station maintenance: This function is mainly to maintain and maintain the equipment and system of the service station to ensure the normal operation of the service station.

Service station coverage analysis: This function is to analyze and plan the area that can be covered by the service station, for example, to analyze whether the service station can meet the needs of a specific area according to the location, number and coverage of the service station and other factors.

Terminal parameter setting: This function is to set the parameters of the terminal device in the system, such as the communication protocol, data format, baud rate, etc., to ensure that the terminal device can carry out normal data exchange and communication with the system.

Remote fault diagnosis: This function is that when the vehicle or equipment fails, the fault can be diagnosed and eliminated by remote connection, saving the time and cost of on-site maintenance.

Maintenance appointment: This function is that the owner can book maintenance time through the system, in order to send the vehicle to the service station at the right time for maintenance and inspection.

One-click repair: This function is that when the vehicle encounters a fault or problem, it can contact the service station by one-click repair in order to get the corresponding maintenance and support as soon as possible.

Vehicle maintenance reminder: This function is to remind the maintenance and repair of the vehicle, for example, when the oil needs to be replaced, brake pads or other regular maintenance, the system will send a reminder notice to the owner, so that the owner will send the vehicle to the service station in time for corresponding maintenance.

These functions are to improve the maintenance and service level of the vehicle, ensure the normal operation of the vehicle and extend the service life of the vehicle.


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Hangzhou HopeChart IoT Technology Co., Ltd. 
Addr: Hopechart Building, 35 Qizhi Street, Binjiang District, Hangzhou, Zhejiang, China
Tel: 0571-88963823
Email: marketing@hopechart.com

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